ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-05-02

Always very helpful

"Pleasant experience. Never any pressure."


Verified
5/5

2019-04-19

Great Customer Service and Knowledge

"Doug and Al are absolutely the best. Helped me with a purchase of a helmet and bluetooth intercom system. Had a problem with the intercom and first helmet. They were great with helping figure out what the problem was, exchanging out the defective intercom and getting a different helmet. Will DEFINITELY continue to do business with them!!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-04-15

Took time to work with us.

"First time into store to purchase a helmet for little man. Staff was very friendly and took his time to make sure we purchased the proper size helmet."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-04-01

Quick and reliable

"Fast transaction. Kind sale team. 100% come back. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2019-03-30

Good experience

"Very professional, people skills and attended to assist."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-03-30

Tube Installation

"Cycle gear crew were very careful and attentive when changing out my tube. My rims were brand new so I was a little nervous but they did a great job."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2019-03-27

Brain bucket

"Normal ,normal , normal ,"


Verified
5/5

2019-03-27

Excellent Service!!!!!

"Was on my way home from work and needed to do an oil change ASAP! Of course nobody in the North Charleston, Summerville or Goose Creek area had the K&N oil filter that I so badly needed............... Except Cycle Gear! After calling them and finding out they had the filter here was the next issue. I was 30 min away and it was 30 min away from closing. I expressed that I might not be able to make it before closing due to possible traffic and the staffs response was “come on, I will be here after we close and we will take care of you” What type of business does that anymore?!?!?!? Answer is Cycle Gear does! Here they are, offering to take care of me for a 8 dollar oil filter after hours to keep me on the road! And because of that hospitality I go nowhere else, Cycle Gear is my one stop shop for everything and I recommend Cycle Gear to everyone! Way to go Cycle Gear of North Charleston!!! We appreciate you guys more than you know!

Best Regards
Jack Shawley
***-***-****
****@****
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-03-25

Great service and good prices

"The crew was very helpful. They didn't sell me the most expensive gear, or gear that was above my skill level. They worked with me to get me the right gear that fit properly. I will continue to get what I need from them in the future, too."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-03-05

Great service

"Very attentive staff that was willing to answer all of my questions."


Verified
5/5

2019-02-02

Excellent customer service

"I'm a new rider and they happily took the time to help me pick out gear that was suitable for my needs and fit me correctly."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-01-28

Great place to shop

"My two boys and I were in search for some Motocross accessories so we stopped by the Cycle Gear in Charleston great place to find anything y'all would need for a on-road or off-road adventure. We need more stores like Cycle Gear. Keep up the good work
Thanks
Chris Shay
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-01-03

great store

"Doug and his staff are fantastic! Highly recommend a visit!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-12-18

Helmet purchace

"The sales person jennifer was extremely helpful in determining the best helmet "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-12-11

Great staff

"Called ahead of time for some tires, when I got there there was no waiting! Great staff and very helpful!! "